Terms and Conditions

Last Updated: April 24, 2023

This summary provides an explanation of our terms and conditions:

These terms of use and end-user license agreement (the “Agreement”) constitute a legal agreement between you and Core App LLC, a Limited Liability Company, and its subsidiaries, affiliates, agents, and/or assigns (“Core”, “Corva”, “we” or “us”) for your use of the websites operated by us (the “website”), Corva mobile application (the “application”) and the services made available by or through the application. By accessing the website, using any of our services, downloading, installing, copying and/or using the application you agree to be bound by the terms of use of this agreement in respect of your use of the website, the service and/or the application. If you do not agree to be bound by the terms of use of this agreement, then do not access the website, use the service or download, install, copy and/or use the application. Corva may make changes to the terms of this agreement at any time. If Corva makes any changes to the application or the service, we may send registered members an email notice of the change. If Corva makes any changes to this agreement, we will post the changes and provide notice to registered members and require their review and agreement to the new terms before allowing continued use of the application or service. Some of our services may have additional rules, policies, and procedures (“Additional Terms”). Where additional terms apply, we will make them available for you to read through in connection with your use of that service.

Acceptable Use of the Service and Application

Your use of the Application, the Service and the licenses granted herein shall be entirely subject to your compliance with the following: You will not violate, infringe, or misappropriate other people’s intellectual property, privacy, publicity, or other legal rights; You may not copy or reproduce any portion of the Application; You may not distribute, share through any information network, transfer, sell, lease or rent the Application or any part of it to any other person; You may not change, alter, modify or create derivative works, enhancements, extensions or add-ons to the Application or any part of it; You may not decompile, reverse engineer or disassemble the Application or any part of it; You will at all times comply with, and will not circumvent or attempt to circumvent, any of the restrictions on use set forth anywhere in this Agreement; or You will not use the Application or Service to (i) violate any laws or regulations; (ii) infringe the intellectual property or other rights of third parties; or (iii) transmit any materials that contain viruses or other harmful computer code or files.

License to the Application

If you elect to download the Application and accept these terms upon Sign Up, the following applies: Provided that you continue to comply with the terms of this Agreement, Corva hereby grants you (i) a limited, non-exclusive and non-transferable right to install and use the Application, (ii) a limited, personal, non-exclusive and non-transferable right to use the Service through the Application in accordance with the Agreement. Corva is entitled to refuse, restrict, limit, suspend and/or interfere or interrupt the Application or any part thereof without any notice to you, in order to install a patch, revise, update, replace, repair, improve, and/or upgrade the Application, or for any other reason. For the purposes of this Agreement, “Application” includes any patches, revisions, updates, upgrades or replacements of the Application (the “Revisions”) that may be delivered to you or that you may receive. You also agree that upon the installation of any Revisions, you are only permitted to use the Application as modified by the Revisions. Notwithstanding the foregoing, nothing herein shall be construed as to obligate Corva to provide you with any Revisions. Any Application accessed through or downloaded from an “App Store” such as the Apple App Store or “Google Play” (an “App Store Application”), you will only use the App Store Application: (i) on a product that runs the operating system for which it was intended and (ii) as permitted by the “Usage Rules” set forth in the corresponding App Store. You agree that the terms of this Agreement are between you and us and not with the owner or operator of the App Store (“App Store Owner”). We, and not the App Store Owner, are solely responsible for the Services, including the Application, maintenance, support services, and warranty, and addressing any claims relating thereto (e.g., product liability, legal compliance or intellectual property infringement). You acknowledge that, in the event of any third-party claim that the App Store Application or your possession and use of that App Store Application infringes that third party’s intellectual property rights, as between Us and the App Store Owner, We, not the App Store Owner, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement. You and we acknowledge and agree that the App Store Owner, and the App Store Owner’s subsidiaries, are third-party beneficiaries of this Agreement as related to your license of the App Store Application, and that, upon your acceptance of this Agreement, the App Store Owner will have the right (and will be deemed to have accepted the right) to enforce the terms of this Agreement as related to your license of the App Store Sourced Application against you as a third-party beneficiary thereof.

Data Charges

You acknowledge that data charges may be incurred through your use of the Application and you agree that you are responsible for any and all such charges that may be charged to you and that Corva shall have no liability to you whatsoever in respect of such charges.

1. MEMBERSHIPS AND SUBSCRIPTIONS

1.1 BECOMING A MEMBER

(a) You may sign up as a registered user of the Products (a “Member”). To become a Member you need to go to the relevant section of the Products, then submit your first name, last name and email address to us, and create a password to be used in conjunction with that email address. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your Device. You may not register for more than one Member account.

(b) In the course of your use of the Products, you may be asked to provide certain personalized information to us (such information is referred to hereinafter as “User Information”). Our information collection and use policies with respect to the privacy of such User Information are set forth in the Corva Privacy Policy. You acknowledge and agree that you are solely responsible for the accuracy and content of User Information, and you agree to keep it up to date.

(c) By registering for a Corva account, the Products, you warrant that:

(i) You are legally capable of entering into binding contracts; (ii) All registration information you submit is truthful and accurate; (iii) You will maintain the accuracy of such information; and (iv) Your use of the Products does not violate any applicable law or regulation.

1.2 ONCE A MEMBER

You are responsible for maintaining the confidentiality of your account, password and other User Information and for restricting access to your Device to further help protect such information. You are responsible for updating your User Information.

1.3 MEMBERSHIP

As a Corva Member you will receive access to certain sections, features and functions of the Products that are not available to non-members.

By agreeing to become a Member you may receive occasional special offer, marketing, and survey communication emails with respect to the Product. You can easily unsubscribe from Corva commercial emails by following the opt-out instruction in these emails.

Corva membership accounts and subscriptions are not transferable and therefore you agree to not sell, transfer, or exchange membership accounts or subscriptions in any way or under any circumstance. This expressly applies to any discounted, subsidized, or free accounts or subscriptions.

1.4 SUBSCRIPTIONS

a) Corva account holders may access the Products via “Corva Pro” or “Corva Unlimited”, subscription fee-based programs, which gives access to certain content within the Products. You will only have access to Corva Pro or Corva Unlimited while your paid subscription is active and subsisting.

You may have access to a free trial period of Corva Pro or Corva Unlimited, which automatically converts to a paid annual or monthly subscription term after a certain period of time. In such instances, you can disable the automatic conversion by following the cancellation instructions set forth in section 2 prior to the date of conversion.

You may access Corva Pro or Corva Unlimited in the following ways: by purchasing a subscription to the Products from the Website, within the Apps, where allowed by the App marketplace partners, or through a bundle with one or more of our bundle subscription partners. Please note that if you purchase a subscription through the Apple iTunes Store or our iPhone application, the sale is final, and we will not provide a refund. Your purchase will be subject to Apple’s applicable payment policy, which also may not provide for refunds. If you purchase a subscription through the Google Play store, the sale is final and we will not provide a refund. Your purchase will be subject to Google’s applicable payment policy, which also may not provide for refunds. If you purchase through one or more of our bundle subscription partners, the purchase may be further subject to the Terms and Conditions of such partners, and payment and management of the bundle subscription may be administered by them.

Additionally, you may receive access to Corva Pro or Corva Unlimited via your Community (as defined and further outlined in section 2.7 below). In such instances you may still be required to provide your payment information in order to access Corva Pro or Corva Unlimited.

(b) You may access Corva Pro or Corva Unlimited via a monthly or annual subscription option. For the purposes of our monthly and yearly subscriptions, a month constitutes 30 calendar days and a year constitutes 365 calendar days.

(c) Our “Monthly” subscription is paid in monthly installments. For each month that your monthly subscription is active, you acknowledge and agree that Corva is authorized to charge the same credit card as was used for the initial subscription fee or other payment method as set forth in section 2.4(h) (the “Payment Method”). The monthly renewal subscription fees will continue to be billed to the Payment Method you provided until cancelled. You must cancel your subscription before it renews in order to avoid billing of the next month’s subscription fee to the Payment Method you provided. Refunds cannot be claimed for any partial-month subscription period.

(d) Our “Yearly” subscription is paid for by an upfront payment with automatic annual renewals. You acknowledge and agree that Corva is authorized to charge the Payment Method used for (i) the initial annual subscription fee at the rate secured at the time of purchase, and (ii) the non-discounted renewal subscription fee(s). You must cancel your subscription before it renews in order to avoid billing of the renewal subscription fee to the Payment Method you provided. Refunds cannot be claimed for any partial subscription period.

(e) The Subscription Fee for a particular Subscription along with any Add-on Fee for any Add-on(s) selected by you, will be billed at the beginning of the Subscription membership or at the end of free trial period, as applicable and on each subsequent renewal automatically (as per the Subscription plan and the Add-on(s) chosen by You) unless and until You cancel Your Subscription(s) or the Subscription(s)  is otherwise suspended or discontinued pursuant to these Terms. To see the commencement date for Your next renewal period or to cancel Your subscription to the Subscription(s), You need to visit the “Settings” section on the app, if subscribed through Apple in-app purchases, you may view this in the subscriptions page by going to phone settings, to Media & Purchases, to View Account and clicking the Subscriptions button. On cancellation of a Subscription(s) You will be notified by Corva.

Corva will be automatically billing you as per Your Payment Method for each Subscription period on a monthly basis. However, if You change Your Subscription plan to a higher tier, this could result in changing the day on which You are billed and the amount which You are billed. Further, on changing your existing Subscription plan to another, you would be required to pay the difference in rates (on a pro rata basis) for the new Subscription plan selected and would be billed as per the new Subscription plan from the next billing / renewal cycle. Corva will notify you in advance of the change in the Subscription Fee payable. You cannot downgrade Your existing Subscription plan or any Add-on(s) prior to the expiry of such Subscription plan.

The new Subscription will be effective from the date on which you select such plan and make appropriate payments as necessary. The Add-on(s) will be effective and valid during the validity of your Subscription plan.

In case of change in the Subscription Fee for a particular membership plan that is already opted by You, Corva will give You an advance notice of these changes.

The Subscription Fees and the Add-on Fees specified for each Subscription plan or Add-on(s), as the case may be are inclusive of applicable taxes.

The Subscription Fees and/or the Add-on Fees billed are non-refundable irrespective of whether the Subscription or the Add-on has been availed by You or not.

Any request for change or cancellation in any Subscription plan and/or the Add-on(s) prior to the expiration of the current Subscription plan period will not entail You with a refund for any portion of the Subscription Fee paid by You for the unexpired period, except where upgrading to a higher Subscription plan and/or an Add-on(s), as the case may be.

You also understand and acknowledge that Corva only facilitates the third-party payment gateway for processing of payments. This facility is managed by the third-party payment gateway provider and You are required to follow all the terms and conditions of such third-party payment gateway provider.

You are responsible for the accuracy and authenticity of the payment information provided by You, including the bank account number/credit card details and any other information requested during the subscription process. You represent and warrant that you have the right to use any credit card or other payment information that you submit. You agree and acknowledge that Corva shall not be liable and in no way be held responsible for any losses whatsoever, whether direct, indirect, incidental or consequential, including without limitation any losses due to delay in processing of payment instruction or any credit card fraud.

(f) Corva offers certain special discount pricing options (the “Special Discount Pricing Options”). The Special Discount Pricing Options will permit users to access to the same content included in Corva Pro or Corva Unlimited; such Special Discount Pricing Options shall only be available to qualified users (the “Qualified Users”). To be considered a Qualified User, your information will be provided directly Corva’s third-party verification system. Corva reserves the right to determine if you are a Qualifying User in our sole discretion.

(g) You agree to promptly notify Corva of any changes to the Payment Method you provided while any subscriptions remain outstanding. You are responsible for all applicable fees and charges incurred, including applicable taxes, and all subscriptions purchased by you.

(h) In the course of your use of the Products, Corva and its third party payment service provider may receive and implement updated credit card information from your credit card issuer in order to prevent your subscription from being interrupted by an outdated or invalid card. This disbursement of the updated credit card information is provided to Corva and Corva’s third party payment service provider at the sole election of your credit card issuer. Your credit card issuer may give you the right to opt-out of the update service. Should you desire to do so, please contact your credit card issuer.

(i) Our obligation to provide the Products only comes into being when we take receipt of your Order, and we confirm your purchase to you by email. We shall confirm your Order and send you an email to confirm your access to the subscription purchased. Please quote the Order number in all subsequent correspondence with us. Prices in US Dollars include local taxes. You agree not to hold us responsible for banking charges incurred due to payments on your account. If payment is not received by us from the Payment Method you provided, you agree to pay all amounts due upon demand by us. You agree that you are not permitted to resell any Products purchased through Corva for commercial purposes.

1.5 DEVICE REQUIREMENTS

To enjoy Corva via your smartphone or other Device, your Device must satisfy certain system requirements. These requirements can be found on the Website and the Google and Apple marketplaces.

1.6 CORPORATE AND OTHER CONSUMER COMMUNITIES

Many consumer communities (corporations, universities, hospitals, etc.) (“Community” or “Communities”) purchase and introduce the Products to their employees and members. In some cases, these Communities may supplement these Terms with their own terms and conditions, which may include additional terms around subscription redemption, usage or supplementary payment for Corva Pro or Corva Unlimited access. In such event, these Community terms and conditions shall also apply to your use of the Products. In the event of any conflict with such additional terms and these Terms, the additional terms shall prevail.

1.7 CHANGING FEES AND CHARGES

We reserve the right to change our subscription plans or adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms, any price changes or changes to your subscription plan will take effect following notice to you.

2. CANCELLATION OF SERVICES

2.1 CANCELLATION BY YOU

(a) You may cancel a Monthly subscription at any time. Cancellation is effective at the end of the applicable monthly period. Please make any such cancellation by visiting here or emailing cancel@corva.io.

(b) You may cancel a Yearly subscription plan at any time. Cancellation is effective at the end of the applicable annual period. Additionally, our Yearly subscription plan is offered with a 14-day money back guarantee, which entitles you to a full refund upon cancellation and emailing cancel@corva.io to request a refund. Such refund requests must be made within the first 14 calendar days from your first date of payment. You are entitled to one refund only. After your refund, any future subscriptions will no longer qualify for the 14-day money back guarantee. No such refunds will apply to subsequent renewals of the Yearly subscription or subscriptions purchased through the Apple iTunes Store or our iPhone application, or the Google Play Store or our Android application.

(c) Please note that if you purchase a subscription through the Apple iTunes Store or our iPhone application, you may cancel your subscription by cancelling automatic renewal of paid In App Subscriptions by selecting Manage App Subscriptions in your iTunes Account settings and selecting the subscription you want to modify. If you purchase a subscription through the Google Play store you may cancel automatic renewals in account settings under Subscriptions in the Google Play app, or according to the current process outlined by Google Play.

2.2 CANCELLATION BY US

We may suspend or terminate your use of the Products as a result of your fraud or breach of any obligation under these Terms. Such termination or suspension may be immediate and without notice. A breach of these Terms, includes without limitation, the unauthorized copying or download of our audio or video content from the Products.

2.3 PROMOTION AND DISCOUNT CODES

Any promotion code or offer (including the Special Discount Pricing Options) provided by us may not be used in conjunction with any other promotion code or offer, past or present. Introductory offers are only available to new users of the Products, except where expressly stated otherwise. Previous users or trial users of the Products do not qualify as new users. No promotion code or discount will apply to corporate or other Community subscriptions. Unless otherwise set forth in the terms of any promotion, all pricing promotions or discounts will apply to the initial period of the subscription, and any renewals will be charged at the non-discounted rate for the type of subscription purchased.

Intellectual Property Rights

The Website, Service and Application are protected by copyright and other intellectual property laws and treaties. All title to, and intellectual property and copyright rights in, the Website, the Service and the Application and/or any related documents are and shall remain owned and/or controlled solely and exclusively by Corva. Corva reserves all rights in the Website, Service and Application and/or any related documents not specifically granted to you under this Agreement. This Agreement does not grant you any rights to trademarks, copyrights or patents of the Licensor. You agree not to interfere or take action that results in interference with or disruption of the Website, the Service or the Application, or servers or networks connected to the Website, Service or Application. You agree not to attempt to gain unauthorized access to other computer systems or networks connected to the Website, Service or Application. Corva reserves all other rights. Except as expressly provided herein, nothing on the Website, or as part of the Services will be construed as conferring any license under Corva’s and/or any third party’s intellectual property rights, whether by estoppel, implication or otherwise. Notwithstanding anything herein to the contrary, Corva may revoke any of the foregoing rights and/or your access to the Websites and Services, including the Application, or any part thereof, at any time without prior notice.

Privacy

You acknowledge that by registering with Corva to install the Application or to use the Service, or by installing the Application, Corva may collect or retain your personal information. Corva uses your personal information to: To provide the Services to you. This includes processing your registration and maintaining your account, tailoring or customizing the Services to you, providing you with analytics and tips regarding your use of the Services. To maintain and improve user experiences and overall quality of the Services, and to develop new services. This includes diagnosing problems with our systems, administering the Services, and analyzing how the Services are being used. To create anonymous aggregated information. For additional purposes that may be identified at or before the time that the information is collected, or that you subsequently consent to. Share your Corva status with your contacts that are also using Corva with an option to hide your status if you choose to. Corva agrees to hold any of your personal information that it collects in accordance with the Corva Privacy Policy. Corva will never sell user data to make money. Corva is a subscription based app that is solely dedicated to helping users maintain relationships.

Termination

Without prejudice to any other rights, Corva may terminate this Agreement if you fail to comply with the terms of use of this Agreement or for any other reason upon delivery of notice. In such an event, you must destroy all copies of the Application and all of its component parts and associated documents. When appropriate, you are given the opportunity to (i) opt-out of receiving communications from us, or (ii) remove your personal information from our records. If you would like to remove your personal information from our records, you can delete your account in the app in Settings. If you wish to opt-out of receiving further communications, please contact us by email through the contact us button within the app.

Miscellaneous

This Agreement shall be construed in accordance with and governed by the applicable laws. We’ll always be implementing features users suggest. This will help improve the product and bring more value to users. Through acceptance of these terms, users give up any right or claim to those ideas and Corva is free to implement them. We are very appreciative of any and all feedback. It’s what drives us and moves us forward! The failure of Corva to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is held to be void, invalid, unenforceable or illegal, the other provisions shall continue in full force and effect. Such invalid or unenforceable provision(s) shall be replaced by (a) valid and enforceable one(s) which achieve(s) to the extent possible the original purpose of the invalid provision(s). You agree not to transfer or assign this Agreement or any of your rights under this Agreement. Any purported transfer or assignment by you in violation of this section is void. Subject to the foregoing, this Agreement shall be binding on and inure to the benefit of the parties, their successors, permitted assigns and legal representatives. The provisions of this Agreement relating to intellectual property rights, restrictions on use, disclaimers of warranties, limitations of liability and damages arising out of your actions shall survive termination or expiration of this Agreement for any reason. The section titles in this Agreement are for convenience only and have no legal or contractual effect.